Privacy Policy

Last updated: 2 November 2025

Little Nest Premium Care (“we”, “us”, “our”) is committed to protecting the privacy of all families who visit our website, make enquiries, and book our services.

This Privacy Policy outlines how we collect, store, use, and protect your personal information in line with Australian Privacy Principles (APPs).

Information We Collect

We may collect the following information when you make an enquiry, request a quote, or book a service:

  • Your name

  • Email address

  • Phone number

  • Child/children’s first name and age

  • Booking details (date, location, service type)

  • Emergency contact information

  • Payment details (processed securely by our payment providers)

We collect this information to safely and professionally deliver childcare services.

How We Use Your Information

We use your information to:

  • provide childcare services you book

  • confirm bookings and send updates

  • communicate about your enquiry

  • keep children safe during care

  • improve our service quality

We do not sell or share your data with third parties for marketing.

Information is only shared when required for lawful or safety reasons (e.g. if a child becomes seriously unwell and emergency services need information).

Payment Security

We use secure third-party payment processors (e.g. Stripe, Square, PayPal).
We do not store full credit card numbers on our website.

Data Storage & Protection

All data is stored securely and only accessible by authorised Little Nest Premium Care personnel.
We take reasonable steps to protect information from loss, misuse, or unauthorised access.

Your Rights

You may request:

  • access to the personal information we hold about you

  • a correction if any information is inaccurate

  • deletion of your information (unless we are legally required to retain it)

Requests can be emailed to: hello@littlenestpremiumcare.com

Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience.
You can disable cookies in your browser settings at any time.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

Little Nest Premium Care
Email: hello@littlenestpremiumcare.com
Australia